Contact Information for CLS Technical Support
Weekday Contact Information
Commercial Legal
Software, Inc.
170 Changebridge
Road
Suite A4-2
Montville, NJ 07045
Phone: 800-435-7257
or 973-575-5646
Fax: 781-207-0219
(received through eFax service)
Weekend/Holiday Emergency Support
If you have an emergency and need to contact CLS Technical
Support on a weekend or holiday, call or text: 973-303-7464. You
also have the option to email (in plain text format) your support
requirements to: 9733037464@vtext.com
Weekend/holiday Emergency Support hours and incident charges
have remained unchanged. Weekend emergency support is available on
Fridays from 5 p.m. to 8:00 p.m. and on Saturdays, Sundays and
holidays from 9 a.m. to 8:00 p.m. (EST) at a charge of $295.00 per
incident. If you leave a message, be sure to include a contact name
and phone number. A member of our support staff will return your
call within 30 minutes.
When you call CLS Technical Support, please be prepared to
answer any diagnostic questions that the support representative may
ask. If you encountered a specific error code or message, please
make note of it.
Troubleshooting Topics
Troubleshooting
Introduction
Database Errors Troubleshooting
Flowchart
Related Topics
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