Image-Master Introduction

Image-Master will help you convert those important business documents that occupy physical space into electronic images that can be accessed instantly. Image-Master creates, stores, indexes, and retrieves electronic images using advanced optical technology. The ease of retrieval of scanned documents can make a major difference in the way your organization handles its paper flow.

Functionality is built into many shared modules that alleviate the need to immediately cease Image-Master operations when installing a software update or upgrade. Image-Master now keeps track of the users who are running each component. When the last user exists an Image-Master shared component, a check is performed to see if an update to the module is required. If it is, the software verifies that the user has enough privileges to perform a software upgrade and then performs the upgrade silently and transparently.

For certain components such as Print to Image-Master and FullView, which remain resident in memory for a period of time when not being used, Image-Master allows those modules to detect that an upgrade is available. When these modules are at the idle state, hidden from the user, they will close themselves automatically and allow the upgrade to proceed.

Databases are "self-healing" and will automatically detect and correct errors caused by unexpected shutdowns and reboots of the computer. There are no user controls for this feature, as Image-Master will perform the database repair procedure as needed. If a damaged database is detected when starting either the Scanning Module or Viewing Module, a confirmation message will be displayed. In such an instance, the database will be locked and repaired, and the indexes will be rebuilt. The entire process should take less than ten minutes to perform. It is advisable to log each occurrence that an Image-Master database is self-healed.

CAUTION - It is important to understand the cause of an unexpected shutdown or freeze of the system. If the Image-Master database requires repeated repairs, discontinue use of the system until the root cause of the problem is found and corrected. If the workstation, network, or file-server are failing or misconfigured, additional permanent damage can be done to the database by attempting to use Image-Master in an unstable environment.

NOTE: Collection-Master Imports - As of Collection-Master version 8.2, Image-Master no longer uses "EDI" as the user initials for imported images. The initials used on an image import are now blank.


Fast: Rushmore technology and SQL selection queries provide unmatched performance. Image-Master quickly and efficiently scans and stores documents.

Easy to Use: A completely customizable interface, full keyboard access to all functions, and no confusing menus make Image-Master a tool your entire organization can use. The program prompts you with instructions that are concise and easy to follow. Image-Master software can be upgraded with minimal disruption to the work and business environment.

Multi-platform: Image-Master is a complete, full-featured product for Windows operating systems.

Open Architecture: Image-Master Professional uses an open architecture that allows customizations and enhancements that are important to the productivity of the organization. Plug-in technology allows integration with a wide range of third-party scanning, indexing, viewing, and document workflow products.

Scalability: Built upon an industry standard foundation, Image-Master can be modified and extended as new technology becomes available. This document management system provides for future growth and expansion.

Flexible Integration: Image-Master Professional integrates with other office applications. The software has the flexibility to adapt to new storage technologies and has the ability to integrate with workflow systems of the future.

Related Topics

Overview of Document Imaging

Image-Master Terminology and Concepts

Image-Master Training Syllabus

How Image-Master Works

Image-Master Architecture

Image-Master System Requirements

Keyboard Shortcuts

Image-Master Installation Overview

Image-Master Installation Guide

Scanning Documents Introduction

Database Configuration Introduction

SQL Database Notes

Using the Image-Master Configurator

Image-Master Viewing Module Introduction

FullView Introduction

Print to Image-Master Introduction

File to Image-Master Introduction

Initial Image-Master Setup

Initial Image-Master Startup

Security Access Control Introduction

Bulk Exporter Introduction

Introduction to Third-Party Integration

Bar Coded Forms Introduction

Troubleshooting Introduction

Document Migration Facility (IMDMF7.EXE) Introduction

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